Freelance Service websites like Upwork and Fivver are now incredibly common. They allow companies access to a global talent marketplace in searching for employees, be it part-time or full-time, that can fulfill their needs. Freelance Service websites are great for small businesses with a small or niche need but start to become challenging at scale.
Services covered:
Talent Marketplace
Strengths:
Access to Global Freelance Service Talent
Easy and cost effective at small scale
Ability to start at small scale
Weaknesses:
Lack of visibility and control
How do you know if the person you hired is working or performing? Are they helping multiple clients with different accounts?
Compliance
No one is ensuring that your employee is keeping up with local tax laws or compliance.
IT Support
f black outs or outages occur, no support is provided to get your employee back online.
High Management Cost
How much is your time worth? $100/hr? $1000/hr? Ultimately, you are wholly responsible for the management of the employee, thus you own the management cost.
Turnover risk
In this model, it is difficult to retain employees. In a freelance marketplace, employees can bounce around to different clients and jobs whenever they see fit.
Read more on why a Remote Virtual Assistant or Freelance Service business model can work for you in our previously published article.
Connext Global Solutions helps companies build custom, dedicated support teams in the Philippines. Learn more about Connext Global Solutions.
Frequently Asked Questions
Freelance services refer to work performed by independent professionals who offer their skills on a per-project or contractual basis. Common freelance services include graphic design, writing, marketing, web development, data entry, and more.
Freelancers work independently and are typically hired for short-term tasks or specific projects. Unlike full-time employees, they don’t receive benefits or long-term contracts. Freelance services also differ from traditional outsourcing by offering more flexibility and direct control.
Businesses gain access to specialized talent, reduce labor costs, and speed up project delivery without the overhead of hiring full-time staff. Freelancing is ideal for one-off projects, seasonal workloads, or skills not available in-house.
Tasks that are clearly defined and don’t require deep integration into company systems—like blog writing, social media management, logo design, data research, or website updates—are great for freelancers.
Yes, when sourced from trusted platforms or providers like Connext. We pre-vet freelance professionals, ensure proper contracts are in place, and set clear deliverables and timelines to maintain quality and accountability.
Absolutely. Many businesses develop long-term working relationships with freelancers they trust, bringing them back for repeat work or even transitioning them into part-time roles through a managed services model.
Freelancers may charge by the hour, by the project, or on a retainer basis. Pricing depends on the complexity of the work, experience level, and turnaround time required.
Potential risks include communication delays, missed deadlines, or inconsistent quality if not managed well. That’s why partnering with a provider like Connext helps mitigate these risks through screening, oversight, and project management support.
Freelance services can be scaled up or down based on your needs. For ongoing support or team expansion, you may also consider co-sourcing or managed teams—both of which Connext offers.
Simply reach out for a consultation. We’ll assess your project needs, match you with qualified freelance talent, and ensure proper onboarding and management to help you get results fast.
